Return Merchandise Form

Need to make a return? Fill out the form below to start the return process. Or you can always Contact us directly.

"*" indicates required fields

MM slash DD slash YYYY
MM slash DD slash YYYY
Ship to Address*

Issue Codes

Use the following issue codes to fill in your product return information.

01 - Repair
02 - Duplicate Order
03 - Damaged/Lost in Shipping
04 - Product Defective/Not Made to Order
05 - Product Different from Catalog
06 - Incorrect Quantity
07 - Inner Material Inspection
08 - Exchange

09 - Alteration/Sizing Check
10 - Customer Not Satisfied
11 - Incorrect Item/Quantity Ordered
12 - Template/Fabric Recovery
13 - Purchased Elsewhere
14 - Disposal
15 -Other

Items to Return
Item Code
Issue Code
Drop files here or
Max. file size: 5 MB, Max. files: 5.

    Instructions for Return after Receiving your RMA#

    1. Please fill in all fields of information. RMA will not be processed if fields are left blank.
    2. Please display RMA# on outside of all returned packages and include copy of RMA Form.
    3. All items must be returned with their original packaging (if possible) along with any accessories
    4. Ship all returns to the following: 1360 N. Killian Drive, Unit 2, Lake Park, FL 33403
    5. A confirmation of receipt will be sent to you. Please allow time for processing.
    6. A restocking fee of 15% may apply to any and all returns.